Website operator and scope
This website is operated by Brackenfold AI Services Ltd, whose registered address is 27 Alderweft Street, Ancoats, Manchester, M4 6JP, United Kingdom. You can contact us at [email protected]. By using the website, you agree to comply with these terms where they are applicable to your use.
The service descriptions explain possible areas of work. They are not a binding offer, an agreed specification or a guarantee that a particular project will be accepted. Sending an enquiry does not create a client relationship or commit either party to proceed.
Information and professional services
Website content is general information about AI services and technical choices. It is not individual legal, financial, medical or regulatory advice. You should obtain appropriately qualified advice where your circumstances require it. Model documentation, provider terms, capabilities and legal requirements can change; check the relevant primary sources before making a purchasing or compliance decision.
A service agreement should specify deliverables, responsibilities, acceptance criteria, fees, confidentiality, data processing and support arrangements. If that agreement conflicts with these website terms on a matter concerning the contracted services, the service agreement governs that matter. No pricing or delivery commitment should be inferred from a general description.
Your obligations
You must use this website lawfully and must not attempt unauthorised access, interfere with its operation, introduce malicious software or misrepresent your identity. Do not send information you are not authorised to disclose. Initial enquiries should not contain authentication secrets, sensitive customer records or unnecessary personal data.
You are responsible for checking the content of an email draft before sending it. The contact form prepares a draft and does not itself deliver a message. For any subsequent project, rights to provide data and instructions must be established under the separate agreement. These website terms do not authorise access to your systems or permit us to process project datasets.
Intellectual property and third parties
Website text, design and original materials are owned by or licensed to the operator unless otherwise indicated. You may read, print and share links for legitimate informational purposes. Reproduction of substantial content, commercial redistribution or removal of ownership notices requires permission except where permitted by law.
Third-party names are used to identify products, standards and guidance. Their owners retain their rights. References and links do not imply a partnership, endorsement or certification. External websites have their own terms and privacy practices, and we do not control their content. Any software or model supplied under a third-party licence remains subject to that licence.
Availability and liability
We may update, interrupt or withdraw website content for maintenance, security or business reasons. We do not promise uninterrupted availability or that every page will be free from errors. Users should not rely on the website as the sole basis for a consequential operational decision.
To the extent permitted by law, we are not liable for business losses arising solely from use of, or inability to use, this general-information website. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any liability that cannot lawfully be excluded. Applicable statutory consumer rights remain unaffected. Liability for contracted services is addressed in the relevant agreement.
Suspension, disputes and governing law
We may restrict access where reasonably necessary to address misuse, security threats or legal obligations. Ending website access does not automatically terminate a separate service agreement. Any termination of contracted work must follow that agreement and applicable law.
These terms are governed by the law of England and Wales. Subject to mandatory legal rights, disputes concerning this website are submitted to the courts of England and Wales. Consumers retain any protection and jurisdiction rights that applicable law provides. Please contact us first with a clear description of a concern so it can be considered. Changes to these terms apply to future website use and do not retrospectively alter an existing written service agreement.